Consumer Awareness

Be Aware of Questionable Energy Sales Practices

Enersource remains committed to delivering more than energy – we also aim to deliver peace of mind.

For our valued residential customers, we feel it is necessary to once again alert you to the ongoing practice of misleading sales tactics.

We recently received reports that a number of Mississauga-area customers have been approached at home by individuals misrepresenting themselves as Enersource employees, who are offering “cheaper electricity rates.”

Enersource does not reach out to our residential customers through door-to-door solicitation.

If you choose to buy your electricity from an energy retailer, you will pay the rate agreed to on the contract you are signing, plus the global adjustment, which currently does not appear on your bill.

Please remember to read the fine print and understand exactly what you are committing yourself to before you agree to any offer or sign any document. For more information on energy contracts, please visit www.ontarioenergyboard.ca.

Be aware.  Ask questions.  Get the facts.