Contact us

2185 Derry Road West
Mississauga, Ontario
L5N 7A6

Main switchboard: 905-273-7425
Fax: 905-566-2737
Business hours: 8:30 AM to 4:30 PM, Monday to Friday

General Account Inquiries

Questions about your Alectra Utilities account?

Update Your Information

Request account details and make changes.

Renovating Your Home or Business?

Access forms for temporary disconnection

Request Account Information

View Account Details, Request Historical Data.