Report a Problem

Use these online forms to help keep us informed so we can serve you better.

Report a power outage

If you’re experiencing or know of a power outage in Mississauga, tell us about it using this online form.

Report a streetlight out

We do our best to replace streetlights as quickly as possible; you can help by letting us know a light is out with this online form.

Report an electrical safety hazard

From hanging wires and trees touching wires to damaged equipment in Mississauga, Alectra Utilities customers can help keep our city safe by reporting electrical safety hazards using this online form.

Report theft of power

Stealing electrical power is a crime that costs us all AND it’s unsafe. Report it using this online form.