As an Alectra customer you still are responsible for paying your monthly bill, even during a postal service disruption. We encourage you to register online for ebilling. If we do experience Canada Post service disruption, please accept our thanks in advance for your co-operation, patience and assistance.
Alectra Utilities customers in Mississauga will now receive their electricity bills monthly. We have moved all residential accounts to “monthly billing” per the Ontario Energy Board mandate requiring all utilities in the province to make this change. The convenience of monthly billing means smaller, more manageable payments that better align with other monthly expenses. Now you can learn more about these changes.
Customers paying their Alectra Utilities’ bill online are reminded to select their former utility (Enersource) as the payee from the drop down selection box.