During a flood there is a risk of electric shock when water makes contact with our electrical systems. If you have been impacted by the recent flooding – please visit the Electrical Safety Authority website for Safety information and to learn about the process of getting your power reconnected. http://ow.ly/WKmH30iyqY2
For households that are having difficulties paying their bills, we’re here help. Alectra Utilities has payment plans that can assist customers with keeping their accounts up-to-date. Disconnecting a customer’s electricity service for non-payment is a decision Alectra Utilities takes only as a last resort.